The Chief Medical Officer (CMO) is responsible for providing clinical leadership, fostering superior quality patient care, developing and ensuring strategic goals are met, and providing for the timely recruitment and retention of the clinical staff at CCI Health Services (CCI). The CMO works cooperatively and effectively with the CEO and Senior Leadership Team (SLT), utilizing a balanced and collaborative approach to include the perspective of all disciplines involved in the centers' health services, ensuring the achievement of annual business and strategic goals and objectives. The CMO provides senior-level leadership for quality of care, provider productivity, and training, and delivers effective and efficient patient care during the required clinical time in compliance with established clinical protocols. The CMO is responsible for the preparation & maintenance of the clinical care policies and procedures. The Chief Medical Officer reports to the Chief Executive Officer.
As a member of the health center’s integrated care team, the Chief Medical Officer will fulfill the following KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient-centered, coordinated patient care:
Supervises and actively participates in the permanent and temporary physician/nurse practitioner/physician assistant hires and helps coordinate New Provider Orientation with the appropriate Health Center Medical Director. Responsible for achieving and maintaining provider staffing goals.
Supervises Health Center Medical Directors and serves as Acting Health Center Medical Director for open positions, supervising site providers as necessary.
Leads provider productivity and takes appropriate action to ensure productivity standards are met.
Involved in all initiatives and concerns involving patient safety, quality, infection control, risk management, and patient service, especially those related to provider issues. Provide treatment to minors with or without accompanying parents.
Provides consultation, development, and approval of CCI medical policies, protocols, and procedures in accordance with currently accepted professional standards governing the practice of medicine and the clinical provision of medical care, ensuring that policies conform to all applicable company, local, State and Federal policies and requirements.
Coordinates with Program Directors, Senior Leaders, and Managers to provide clinical consultation or recommendations for medical services-related programs including, but not limited to Nutrition, Prenatal, Behavioral Health, Family Planning, Infectious Disease, and medication dispensing.
Contributes to clinically related portions of required reports such as UDS, Joint Commission, and organizational strategic & operational plans.
Responsible for assuring a robust peer review and credentialing process, ensuring quality, safety, service, and behavioral issues on the part of the provider staff are addressed fairly and in a timely fashion.
Supervises the Behavioral Health, Psychiatry, Quality, Credentialing, Nursing, and Dental Divisions of the organization.
Provides primary medical services including examination, diagnosis, treatment, education, and prevention in conformance with accepted clinical protocols & guidelines. Makes referrals for specialty consultation and/or treatment as required.
Maintains accurate & current patient medical records in accordance with CCI policies, using its Electronic Health Record. Completes in a timely fashion all referrals, forms, reports, and other records as required for quality services & program support.
Plays a leadership role in understanding, communicating, achieving, and maintaining quality standards (Joint Commission, NCQA, others) and Patient-Centered Medical Home (PCMH) principles. This includes implementation of QI/QA operating procedures, completion of QI/QA assessments, and acting as Chair of the Quality Improvement Committee and CORE PI Committee.
Maintains professional competence by completing appropriate requirements of CME; maintains certifications; participates in professional development activities.
Supervises the required components of Employee Health Records, including tuberculosis, Hepatitis B, and influenza prevention.
Leads meetings and projects as directed by the CEO.
Actively participates in the Executive Team and Senior Leadership meetings and projects.
Assists the appropriate staff in the solicitation, development, management, and evaluation of any grants deemed necessary and useful to the function of CCI.
Represents CCI at local, state, and national meetings and in clinical advisory committees as required or requested.
Actively participates in organizational goal setting and action planning through Studer processes including, but not limited to, the Leader Evaluation Management (LEM) tool, attendance, and participation at the Leadership Development Institute (LDI), Joint Site Visits, and other training as required.
Other duties as assigned.
Graduation from an accredited school of medicine and successful completion of a residency program. Additional graduate-level degree/training in business, administration, public health and Information Technology is strongly preferred.
Current licensure by the State of Maryland, unencumbered by any restrictions or limitations.
Five years of experience in direct provision of primary care services, preferably in a community health center serving culturally diverse and underserved patient populations. Experience as a Medical Director or Chief Medical Officer is highly desirable.
Understanding and appreciation of the financial aspects of a healthcare organization and the need to generate sufficient resources to support the strategic goals and mission of the organization.
Experience in the development & management of quality, risk, & utilization review processes.
Ability to make difficult decisions; build leaders; hold others and self-accountable.
Demonstrated leadership, communication & analytic skills.