Career Center
Job Seekers, Welcome to MACHC Career Center
Search Filters
Use this area to filter your search results. Each filter option allows for multiple selections.
Family Healthcare of Hagerstown
Hagerstown, Maryland
Loading... Please wait.
Details
Posted: 10-Nov-23
Location: Hagerstown, Maryland
Type: Full Time
Salary: $15.09-$21.12/hour
Categories:
Admin / Clerical
Administrative, Clerical, Support Services
Registrar
Sector:
Community Health Center/Community Clinic
Preferred Education:
High School
Additional Information:
2 openings available.
Internal Number: DentRec
Description
The Dental Receptionist works under the supervision of the Dental Center Manager and is responsible for a wide range of tasks in the Dental Center, ensuring patients have a current treatment plan and follows through with financial responsibilities. Assists with scheduling appointments, answering phones, and other office or mobile responsibilities.
As a member of the health center’s integrated care team the Dental Receptionist will fulfill the following KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient centered, coordinated patient care:
- Registers patient into the computer, generates required paperwork for patient visit. Calls to remind them of scheduled visit per center routine.
- Educate and review treatment plan with patients
- Schedule next appointments
- Discuss financial responsibility and collect amounts
- Educate on dental benefits coverage
- Complete EVS on insured patient for dental histories
- Tracks and follows up on unscheduled dental treatments
- Submit pre-authorizations
- Patient outreach
- Assist call center representatives with dental concerns for patient scheduling
- Scanning, filing of treatment plan, referrals to specialists, release of information requests, follow-up on in-house referral box and referral tracking logs
- Reviews required document on EDR database to ensure all forms are up to date
- Assists with the daily operations of Healthy Smiles in Motion when scheduled
- Other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
- Must possess excellent communication skills and interpersonal skills to greet patients and visitors in person and/or over the phone.
- Must be proficient in reading and writing English to update patient information/forms, accurately communicate phone messages as well as route them.
- Ability to foster a positive work environment.
- Excellent computer skills.
- Ability to make appointments, answer phones and questions, contact patients for follow-up.
- Provide positive attitude and behavior.
Minimum Qualifications:
- Bi-lingual in English and Spanish (preferred)
- Ability to relate to culturally diverse patients and community.
- High School diploma or equivalent.
- CPR certification
WORKING CONDITIONS:
- Dental/Clinical environment; Possibility of exposure to chemicals and infectious body fluids e.g., HPV, HIV, HEP C, HSV.
- Conduct background check, fingerprints for services rendered on school premises
- Mobile Dentistry – Working conditions include hot and cold weather, school grounds.
- May be asked to lift about 25 pounds.
- This position could require prolonged periods of sedentary, standing, and/or walking for more than (8) hours per day.
About Family Healthcare of Hagerstown
Located in the City of Hagerstown in semi-rural Washington County of Western Maryland, Family Healthcare of Hagerstown (FHH) is a private, non-profit community health center providing quality healthcare services for families and individuals at every life stage.
Because we believe in caring for “the whole person”, We have created a “patient centered medical home” that allows patients to receive many services under one roof: primary care, mental health services, dental care, lab and pharmacy services, case management, group and individual education, and much more.
Our mission – to promote a healthy community by providing affordable, accessible and compassionate healthcare to individuals and families of all ages, races and economic backgrounds – drives us each and every day. You can be assured that when you come to FHH, you receive more than medical attention and clinical services. You receive personalized, integrated, collaborative care and treatment. We believe that patients should be an active part of their care so we want patients to really understand their treatment and care. We will take time to educate and empower you.
Our roots run deep – in the early 1990s, members o...f the medical community in Washington County joined together in an effort to bring affordable healthcare services to residents of downtown Hagerstown. The community health center that they founded was recognized in 2003 as a Federally Qualified Health Center (FQHC) under the name Walnut Street Community Health Center. In 2015 the Center relocated to South Cleveland Avenue in downtown Hagerstown doing business as Family Healthcare of Hagerstown.
To best serve our patients, FHH is a participating provider with most major insurance companies; this includes Medicare and Medicaid MCOs. We also have a Financial Assistance Program for all patients regardless of inability to pay and we offer a Sliding Fee Discount based on family size and total family income.
The Center is a 501©(3) private, non-profit corporation governed by a volunteer Board of Directors, the majority of who are Family Healthcare patients.
Show more
Show less
More Jobs from This Employer
https://careers.machc.com/jobs/19391758/dental-receptionist
Loading. Please wait.
Powered By
